Privacy Statement
At Macleod Trail Animal Hospital, your privacy matters to us. We’re committed to protecting the personal information you share with our team in accordance with Alberta’s Personal Information Protection Act (PIPA) and other applicable privacy laws.
Information We Collect
We collect personal information such as your name, contact details, and pet information when you schedule appointments, request services, or communicate with us. This helps us provide the best possible care for your pet.
How We Use Your Information
This Practice collects and uses your personal information to operate the website and deliver the requested services. This Practice also uses your personally identifiable information to inform you of other products or services available from this Practice and its affiliates. This Practice may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
This Practice does not sell, rent or lease its customer lists to third parties. This Practice may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services, and they are required to maintain the confidentiality of your data.
This Practice will disclose your personal information, without notice, only if required to do so by law.
Protecting Your Information
This Practice secures your personal information from unauthorized access, use, or disclosure. This Practice secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through encryption, such as the Secure Socket Layer (SSL) protocol.
Use of Cookies
The website uses “cookies” to help this Practice personalize your online experience. A cookie is a text file that is placed on your hard disk by a website server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
Your Rights
You may request access to your personal information or ask for corrections if it’s inaccurate. You can also withdraw your consent for us to collect or use your information, subject to legal or contractual limits.
Contact Us
If you have any questions or concerns about our privacy practices, please contact us at office@mactrailvet.com
By using our website, you agree to the terms of this Privacy Policy.